Support for Tenants External Service

Support for Tenants External Service

Living in a home that is cold, damp, or in disrepair can have a serious impact on your health and wellbeing.

This service is authorised and regulated by the Financial Conduct Authority and works closely with GP surgeries and NHS teams across England to ensure patients get the support and repairs they need.

How the service can help

Support for Tenants can assist if your home has issues such as:

  • Damp, mould or leaks
  • Lack of heating or hot water
  • Unsafe or poor living conditions

These problems can worsen health conditions such as respiratory illness, anxiety, or long-term chronic diseases. Often leading to repeated GP or hospital visits. The service aims to improve living conditions while easing pressure on healthcare teams.

What the service provides

  • Free housing inspections to identify issues
  • Professional reports to evidence disrepair
  • Support from regulated solicitors (when needed) to make sure landlords carry out necessary repairs

The entire process is handled by the Support for Tenants team, meaning no extra administrative work for GP or practice staff.

How to access

If you are experiencing issues with your housing and would like help, contact Support for Tenants directly for free and confidential advice.

  • Email Address: infi@supportfortenants.co.uk
  • Telephone Number: 0800 030 4669