At The Law Medical Group Practice, we are committed to providing accessible healthcare for all of our patient’s! We believe that great primary care is about more than just clinical appointments, it’s about ensuring every patient feels confident using modern GP services. That’s why we were so excited to host our recent Digital Health Inclusion Events at our Wrottesley Road Site on the 16th of December 2025 and our Wembley Site on the 18th of December 2025!
These sessions were designed to tackle digital exclusion in healthcare by providing a friendly, supportive environment where patients could learn to navigate the digital tools that make managing health faster and more convenient.
Step-by-Step Digital Support
During the events, our team provided personalized, one-to-one walk-throughs to help patients get the most out of our online GP services.
We focused on:
- The NHS App: Helping patients with NHS App registration, ordering repeat prescriptions online, and viewing secure medical records.
- AiLeen, Our AI Assistant: Demonstrating how to use AiLeen on WhatsApp and our website for 24/7 health information and practice guidance.
- e-Consult: Showing patients how to submit an online consultation for medical or administrative queries to save time and avoid long phone queues.
- Website Navigation: Ensuring everyone knows how to find the latest health resources and practice updates on our official website.
Expert Guidance from Our Team
The success of these events was down to the hard work of our dedicated staff. Meghan, our Care Co-ordinator, provided patient, hands-on support to ensure everyone felt comfortable with the technology. Deena, our Digital Marketing Apprentice, was also on hand to showcase how our digital platforms, like AiLeen, can improve the patient experience and streamline communication with the surgery.
Look Out for Our Next Event in the New Year!
If you missed these sessions, don’t worry! Due to the fantastic feedback, we are thrilled to announce that we will be hosting another Digital Health Inclusion Event in the New Year. We want to make sure all our patients have the opportunity to become “digital-ready.”
To stay informed about the upcoming dates and locations, please look out for:
- Accurx Text Messages: We will send a direct invite to your mobile phone via Accurx.
- Practice Website: Check our “News” section regularly for the latest event updates.
- In-Practice Posters: Keep an eye on the noticeboards at both our Wembley and Wrottesley Road surgeries.
We are proud to be a forward-thinking GP practice that puts patient education and inclusion at the heart of what we do. We look forward to seeing you at our next event and helping you take the next step in your digital health journey!